How long do withdrawals take at Betway?

Betway is one of the most popular casinos with a long history and a large presence around the world. However, a good reputation does not stop many users from wondering how long it takes to withdraw funds from Betway, whether there are problems with the casino and whether Betway pays.

Does Betway Casino pay?

I was able to thoroughly test all the features that Betway provides to players. In addition to a very intuitive interface and an incredible collection of games, Betway offers all the guarantees that a legitimate casino can give to its players. This means that they demonstrate their solvency in order to be able to pay out the prizes that the winners receive, as well as ensure the safety of all user information.

During my analysis, I did not encounter any inconveniences that could not be considered normal, both when depositing money and when withdrawing money that I received from the games available at Betway Casino.

I always consider the available payment methods and their characteristics. Each method is individual and has its own conditions, and casinos can also set minimum and maximum limits. This is an aspect that should be taken into account in order to foresee potential problems when requesting a payout of profits from the platform using the chosen method.

As for solvency, in my personal experience, Betway Casino has no problems paying out winnings to players, so there is no need to worry that it will not pay.

Betway payment methods

Among the most interesting aspects of Betway is the wide range of methods that players can use to both deposit and withdraw money.

These are all the payment methods available at the casino, broken down into those that allow you to deposit and withdraw funds from Betway. It is important to differentiate the features offered by each of them, as not all of them can be used to withdraw money.

Deposit methods:

• Debit or credit card
• Bank transfer
• Neteller
• Skrill
• PayPal
• PaysafeCard
• Bizum.

Withdrawal methods:

• Debit or credit card
• Bank transfer
• Neteller
• Skrill
• PayPal.

All Betway withdrawal and payment methods have the necessary security measures to ensure safe transactions. Before making a deposit or withdrawal to the platform, I always recommend checking the terms and conditions of the services available for this purpose. 

At Betway, each method has different minimum and maximum limits. So, you will not be able to deposit or withdraw from the platform if you do not comply with these terms. This is one of the main problems that players face and why they believe that Betway does not pay.

Conditions for the payment of winnings at Betway

All casinos have terms and conditions that players accept when they sign up for the platform. They also have terms and conditions that govern how prizes are paid out.

1. In order to receive prizes, the user must verify their account with an identity document. This means that they must have changed their status from “Verified” to “Awaiting Documentary Verification”.
2. Betway undertakes to pay out prizes in accordance with its Terms and Conditions, provided that there is no conflict with the law applicable to the relevant payment of winnings received.
3. You have the right to withdraw funds from Betway at the set time and in the set manner, always taking into account the specific rules of each game. However, this right expires within 3 months from the moment you receive these profits.
4. If you decide to use the self-exclusion and self-prohibition tools available at Betway (register with RGIAJ), you will not be able to make deposits or access any of the casino games, but you will be able to request a balance transfer from your account, including prizes you won before the blocking, as well as those credited after the profile was blocked.
5. Prizes will be paid out using the same method that was used to deposit funds, at least up to the amount that was deposited using the specified payment method.
6. If a player’s winnings are requested to be paid out via bank transfer or direct deposit, the name of the account holder must match the name on the account created with the casino.
7. Betway will usually order the relevant payment method to transfer funds within a maximum of 24 hours. However, withdrawals may be delayed due to the account verification available on the platform. If the account is not verified correctly, Betway will request a document to verify the player and whether the player can pay out winnings from their account.

In some cases, Betway payouts may be restricted to players. There are many different reasons why a player may not be able to withdraw money from their account, and all of them are completely legitimate.

If you find yourself unable to withdraw funds from Betway, here is a list of the main reasons why the platform may not allow you to do it.

• Your identity is not verified: the platform will require you to provide a valid and current ID to verify your identity and proceed in order to withdraw funds from Betway.
• You have not reached the minimum for withdrawal: all payment methods have a minimum amount to make a transfer. Make sure that the amount you want to withdraw from the platform is not lower than this threshold.
• Game glitch: if the software is noticed to have glitched at the time of winning, the casino must investigate what happened to the software and ensure that the win is not due to a glitch in the game. In this case, if they can prove that it was a glitch, the profits made will be canceled.
• Breach of terms: bonuses and promotions have clear terms, such as meeting rollover requirements. In this case, the promotional balance and the profits made with it disappear.
• Suspected money laundering: Betway, like all casinos in Spain, helps in the fight against money laundering. In case the platform suspects that the casino account is being used for this purpose, the casino itself will block the account and restrict the ability to withdraw funds from Betway until the investigation is completed.

Taking these aspects into account, I always recommend contacting Betway Casino support if you are not allowed to withdraw money from your personal account. They will be able to provide you with the reasons why you are not able to withdraw funds from Betway.

Complaints about payments at Betway Casino

There are many players’ opinions and comments online regarding the Betway withdrawals and the fact that the casino sometimes does not pay players without going through some difficulties first.

The user indicated that he was trying to withdraw money from the platform and received emails stating that the payment method had not been updated. In order to withdraw money, you need to update or change the payment method.

Having my own experience, I can assure you that making changes to methods can lead to many inconveniences, especially since casinos use the same payment method for withdrawals as for deposits. If you are planning to make any changes to your payment method (change address, account or card), I recommend withdrawing funds from Betway before making the changes and continue playing as soon as the changes take effect.

Another user reported that he was unable to contact customer service after trying to withdraw money from his account and then having his account blocked.

Although live chat is the fastest way to contact player support, sometimes there may be software or connection issues, as well as long wait times for an agent. The alternatives may not be the best, you may not get a response to emails, and you may be limited by the availability of the customer support phone number.

In this case, I recommend trying all possible contact methods, trying different times and days. If communication is not possible, you can file a complaint with the gaming authority (DGOJ) to act as an intermediary between the platform and the player. Complaining and litigation should always be the last step due to the time and cost the entire process can entail.

A common issue with withdrawals that falls on the user’s side is the information the account was created with and the information provided in the payment method. This user complained that he could not withdraw his money and the answer from the support team was unambiguous. The root of the issue lies in the details of the owner of the withdrawal method, different from the one registered with Betway.

The payment methods used to make deposits and withdrawals from the online casino must belong to the same user. Any digital wallet, card or bank account must be in the name of the owner of the account at the casino. Remember to use the same details as your payment methods when you create your account at Betway or another casino, or edit the details in your payment methods so that they exactly match the details entered at the casino.

Although my personal experience has shown that Betway pays out all prizes, some users may find that the casino does not pay out prizes as quickly as they would like, or see that there are certain issues.

As a casino expert, I advise contacting customer support as soon as possible. While waiting for a response from the service, it is important to collect as much information as possible from the platform about the problems you are experiencing, take a snapshot of the account and any errors that occur. If it is not possible to contact the platform within a few days, an official complaint will need to be filed. Do not forget about social media, there you can contact if you do not receive a response through the channels supported by the platform.