Codere reviews: does Codere casino scam players?

Codere is one of the major online casinos available in Spain, with a long history, which does not stop some players from wondering if it is a part of a fraudulent scheme. It is a completely safe platform to play on, and I will show you the reasons why you should not consider this site a scam.

Is Codere casino legal?

In Spain, Codere has licenses issued by the General Directorate of Gambling Regulation (DGOJ) for all types of gambling that it offers through its online casino. This means that it is a casino that can operate completely legally in Spain.

The gaming license offered by the DGOJ is also a guarantee for players that the platform does not scam its users, has enough funds to pay out prizes, its games are not manipulated, and provides full transparency of winnings in their games. I always recommend avoiding any casino that does not have a license, and Codere has the best casino that operates legally in the country.

Payment methods at Codere

I have analyzed all the possibilities of Codere. In the payment methods I managed to find very interesting and high-quality options that allow us to avoid unpleasant feelings when making or receiving payments.

A diverse offer of payment methods is important in order to please more players, while offering various high-quality alternatives with high security measures. These are the payment methods that I was able to check, which Codere supports players and which can also be seen in the casino terms and conditions.

Deposit methods

• Debit or credit card (Visa and Mastercard)
• Bizum
• Instant transfer
• Paysafecard
• PayPal
• Neteller
• Skrill
• RapidTransfer
• Bank transfer
• Muchbetter.

Withdrawal methods

• Instant transfer
• PayPal
• Hal-Cash
• Bank transfer
• Muchbetter.

It is worth noting that none of the deposit methods available on the Codere platform charge any fees for sending money to the casino account. The processing time is incredibly fast and payments can be reflected within a few minutes, with the exception of bank transfers.

Not all deposit methods also work for withdrawing money from Codere. For this reason, before making a deposit, make sure that the same platform is available to withdraw money from the account or what the terms of the transaction are.

Codere casino review

There are many good things about Codere, but also many aspects that need to be improved, as is the case with other platforms. One of the major unresolved issues with the site is related to the technology they use to verify documentation, which is necessary for withdrawals. Sometimes this technology can be buggy, meaning that you cannot withdraw money from the platform or access other features. In this case, it is important to contact support and try to complete the verification process from another device.

Gambling can trick users who are not so lucky into believing that it is a scam. As a regulated casino, Codere has a random number generator (RNG) and follows transparency rules, ensuring that users are not cheated on the results of the games or any illegal activities are committed.

Some users have complained about poor customer service, stating that the platform ignores customers through its system and even charges for it. While it is true that Codere’s contact phone number is a landline number in Spain, it is not a special rate phone number, so its cost is the same as any other landline in the country.

Another of the most popular negative reviews is about the availability of bonuses. While it is true that some casinos offer bonuses to players who have not played for a while or have a long losing streak, this can be uncertain. I think this is an important aspect that needs to be improved for players, by providing bonuses not only when they sign up, but also when they are already players and we want to encourage them.

Despite the many different reviews found by users, during my analysis I was able to verify that none of the platform’s actions are illegal or violate the rights of players. The casino needs to improve many aspects, such as the functionality of some of its tools, especially those that serve to verify the identity of players. Some sections of the games also need to be improved to avoid failures that can harm players when placing bets at the casino.

Problems withdrawing money from Codere casino

When a person enters a casino, they are aware of the risks associated with playing for real money, but these risks do not necessarily translate into potential scam or deception by any platform. In many cases, the negative reviews that Codere receives are related to withdrawal issues, which are usually easily resolved by users.

Codere, like other platforms, has clear rules regarding games, bonuses, and payment methods. Failure to comply with these rules or requirements can lead to problems withdrawing money from the casino to the user’s account. If you are having problems withdrawing money from Codere, it may be due to:

1. Incomplete verification. In order to withdraw funds, you must fully verify your account. You must not only indicate the document number, but also confirm it by attaching a photo of the relevant document (DNI, NIE, Passport).
2. Failure to comply with withdrawal limits. Each of the payment methods has its own minimum (and maximum) limits for making payments. Make sure that your withdrawal is within these limits.
3. Unverified withdrawal method. In order to withdraw money from the platform, the method must be verified, so you must make a deposit on the platform using the specified method.
4. Account in someone else’s name. Some payment processing errors go to the name of the casino account holder and the payment method. Scam when filling in information can lead to problems with the payment. First and last names must match both in Codere and in the payment method.

These are the main reasons why you may encounter errors when requesting a payment at Codere Casino. All of them can be quickly resolved, usually by going to your player profile. If you encounter any other problem when making a payment, the first thing you should do is contact customer support to try to resolve the issues by collecting all possible evidence and taking screenshots of all possible errors that may have occurred.

Quality of service at Codere casino

During my Codere review, I paid special attention to their customer service. Because many users, due to the negative reviews they left, doubt whether the platform is fraudulent or trustworthy.

I managed to find a service that not only does not ignore customers, but also responds quickly. I take into account that their services are limited and sometimes you have to stand in line to be served, which I do not consider poor customer service, although this aspect needs to be improved.

These are Codere’s contact forms:

• 🔶 24/7 live chat;
• 🔶 contact form;
• 🔶 email via apuestas@codere.com;
• 🔶 phone 91 343 29 50.

The fastest ways to contact a customer service agent are online chat and phone calls. Not only are these the fastest ways to contact them, they are also the most effective as they offer quick resolution to problems.

Quality of games at Codere

Due to the casino legality, all the games that Codere provides to its users have valid gaming licenses, which also guarantees high quality. We are talking about games developed by the world’s leading game providers such as iSoftBet, MGA, NetEnt, Habanero, Microgaming and many others.

The high quality of their games is reflected not only in slot machines, but also in many other types of games, especially those that have a live format. The most popular games in the casino are:

• 🔶 European roulette;
• 🔶 blackjack;
• 🔶 poker;
• 🔶 slot machines.

I must say that the platform has very high-quality and varied games. In total, users have access to over 270 different titles. Some of these games are incredible classics, such as La Mina de Oro or Big Bass Bonanza. There are also new games, such as Aviator, and games with very interesting dynamics.

Not all that glitters is gold. Of its amazing collection of games, over 100 titles are not available on mobile devices, so they cannot be accessed on terminals unless you use the mobile app. Although its app is very intuitive, there are still aspects that need to be improved so that you can enjoy mobile gaming without any problems.

Frequently asked questions