Is Bwin casino a scam?

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Bwin is mostly known for being a sponsor of Real Madrid and other big football teams. However, Bwin also stands out for its online casino with hundreds of slot machines, top-notch games and a high-quality user experience, both for its team and the technology they use at Bwin Casino.

Does Bwin casino pay?

There are those who doubt that Bwin casino scams players through its platform. As an online casino expert, after a long analysis of Bwin casino, I can assure you that there is no scam against Bwin casino users through payments.

Bwin casino is a completely legal platform, a casino where Spaniards can play without any worries. Both its platform and the games that users can access are licensed by the Directorate General for the Regulation of Gambling (DGOJ), the gambling regulatory authority in Spain.

The DGOJ is responsible for ensuring the financial solvency of the platform for the payment of prizes that can be won in casino games. For this reason, the platform cannot scam users by hiding behind this problem.

In case of problems being detected and the platform indicating that Bwin games have errors and cannot make payments, they must provide evidence of the failures, which makes it impossible to arbitrarily block payments.

Bwin scam - logo and slot games

Payment methods at Bwin casino

Those who love Bwin can find a variety of different payment methods. Plenty of payment methods are known for the security they offer to users. It is important to keep in mind that not all payment methods are used for deposits and withdrawals, some only allow one of the two actions.

Below I will list the payment methods that you can find in the casino.

Deposit methods

  • Aircash Pay
  • Bizum
  • Apple Pay
  • Bank transfer 
  • Debit or credit cards (Visa, Maestro and Mastercard)
  • PayPal
  • Paysafecard
  • Cupón.

Withdrawal methods

  • Aircash Pay
  • Bank transfer
  • Debit or credit cards (Visa, Maestro y Mastercard)
  • PayPal.

Each of the deposit and withdrawal methods at Bwin casino has its own terms, processing times and payment speeds. E-wallets, payment gateways such as Apple Pay, and debit and credit cards are the fastest deposit methods with almost instant payments. Withdrawal processing times are usually less than 24 hours. The slowest method is bank transfer, with withdrawal times ranging from 3 to 5 business days.

Overall rating of Bwin casino

This casino stands out for many reasons that I was able to check. For example, a collection of over 3000 different titles that stands out both for its slots and more traditional casino games, a mobile app and, last but not least, an average RTP across the entire casino of 96.6%.

Taking this into account, as well as the fact that it is a legal casino for users in Spain thanks to the DGOJ gaming license, Bwin is a great site where you can enjoy an outstanding gaming experience. However, not all that glitters is gold. In its game collection, you can find very interesting titles, as well as others that are best avoided.

Best Bwin casino games

Game 🎰Description 📝Feature 🌟RTP 🎯Popularity 📈
Mega JokerClassic title with the highest possible returnBest RTP99%Medium
Book of Ra DeluxeOne of the most popular Egyptian titles available on their websiteMost popular95.1%High
European RouletteRoulette with a clear and simple interfaceBest for beginners97.3%High
Blackjack ProHigh betting limits in this advanced version of BlackjackBest for high rollers99.6%Medium

Worst Bwin casino games

Game 🎰Description 📝Feature 🌟RTP 🎯Popularity 📈
Kong: The 8th Wonder of the WorldInspired by the famous movie, with good gameplay but low RTPWorst RTP93%Low
EsmeraldaLimited slot that has not gotten much attentionLess popular94%Medium
Bingo ScratchScratch and win with very low limits, not very interesting for those who bet bigWorst for high rollers95%Low
Virtual TennisAn artificial and quite predictable titleWorst immersive experience95%Low

Among the thousands of titles I was able to find at Bwin, it is impossible not to come across a few “bad guys”. However, the “bad” games that the casino has are not bad games to play per se, but rather have characteristics that some users should avoid if they want to have a certain experience playing casino titles or achieve big wins.

I always recommend trying out as wide a selection of games as possible to find the titles that suit each player best, using the demo versions offered by the casino to do this without any restrictions.

Main advantages and disadvantages of Bwin casino

During my analysis of the Bwin platform, I found many interesting features and aspects. The millions of users who trust the platform do so for very good reasons, and this can be seen in the quality they have managed to convey in their titles and the functionality of their site.

However, I also believe that there are some important aspects that need to be improved, such as the working speed of the customer support operators or the difficulty of finding certain pages of the site when browsing and, above all, the lack of demo versions of the titles available on the platform.

Advantages
  • In total, the platform offers over 3000 different titles, with slot machines making up the bulk of its catalog. The average RTP of games on the site is 96.6%, which is slightly above the industry average.
  • Unlike many other sites, Bwin has a downloadable native mobile app that users can use to get a better mobile experience.
  • Thanks to the DGOJ gaming license and the technologies it has (such as data encryption, SSL certificate and KYC functions, among others), it is a completely safe platform where you can play, make payments and withdraw funds without any problems.
  • Bwin offers a wide range of payment methods for deposits and withdrawals, including Bizum and Apple Pay — two incredibly secure methods that are in high demand among users.
Disadvantages
  • Customer service could be improved, although it has been expanded in recent years with a live chat available from 07:30 to 03:30 (CET) and a phone number available from 09:00 to 22:00 (CET).
  • Despite its large collection of titles, there are no demo versions of slots and other games on its platform, so users may find themselves in a bind if they want to look for options other than the ones they already know.
  • The variety of online roulette is relatively limited compared to what other online platforms offer.

Overall, Bwin has some very interesting features that provide the platform with excellent service, being a place of trust and high quality where you can enjoy gambling.

Bwin on mobile

Is Bwin casino scamming?

As with all platforms, there are those who question whether this platform is safe or a scam. No site is immune to problems and users may encounter unpleasant situations. However, most of these situations are logical and/or legal from the platform’s point of view.

There are users who indicate that the platform is fraudulent by not guaranteeing winning games. It is important to remember that gambling is random and although a player’s skill can help them win to a greater or lesser extent, winning cannot be guaranteed. On the other hand, a mistake in the title, although rare, is possible and the companies guarantee that in case of an error, the winnings will not be paid.

Opinions that Bwin is a scam

Other complaints are directed at the platform’s bonuses, stating that the problem is the parameters of the bonuses. All bonuses are subject to certain conditions. As an expert, I always recommend reading the conditions before accepting any promotion, especially the rollover requirements and the titles on which the promotion can be used.

User reviews about Bwin Bonuses

Many users have noted that the maintenance time is too long and that it is part of the scam and have proceeded to delete the profile on the site. All websites have maintenance, sometimes unscheduled due to their platform being down. This is not considered a scam and in many cases it states the hours during which the website will be down.

Comments that support response time is long and that Bwin is a scam

Gambling platforms have strict rules that cannot be violated, and they can even delete the profile due to scam or serious violations. In many cases, problems are caused by non-compliance with the rules. It is important to know these rules to avoid confusing situations or problems when playing or using the site’s tools.

You can read the terms of use when creating an account on the site or access them directly via the link in the footer of the site.

Security at Bwin casino

The casino is equipped with the latest technology that ensures the safety of users and all visitors to the platform. It has an SSL certificate, which indicates that the information that is transmitted between the website and the user is encrypted, so it cannot be deciphered even if someone manages to interfere with the sending of information. This certificate also allows you to identify the original website, avoiding scam with duplicate pages. In addition, they have the latest technology and all the precautions when handling information.

The payment methods and gateways used for both deposits and withdrawals also have extensive security measures that ensure safe transactions without any scam. On the other hand, the platform is responsible for ensuring that there is no fraud, scam or money laundering and identifies each player through a KYC process where they must prove their identity with a valid official document.

The gaming license obtained by the DGOJ also ensures that the platform has enough funds to pay out prizes, that it has the necessary measures and that the games it provides to users have not been manipulated.

Bwin casino FAQ

<h3>Is it safe to play at Bwin?</h3>

Yes, the site has a license issued by the Spanish General Directorate of Gambling Regulation (DGOJ), which guarantees compliance with all regulations, impartiality of rights and has the necessary security measures to carry out all activities.

<h3>Does Bwin have a mobile app?</h3>

Yes. You can download the app for Android and iOS completely free of charge through the official app stores of their respective operating systems (Google Play Store and App Store).

<h3>How do I make a withdrawal?</h3>

Log in to your account on the website using your username and password, go to your profile and select “Withdraw.” Choose the method you want to withdraw money from your account and the amount. Processing time is usually less than 24 hours, although it will depend on the payment method selected.

<h3>What do I do if my profile has disappeared?</h3>

If you find that they have decided to delete the profile on their platform or that you cannot access it, immediately contact customer service to find out the reason.

<h3>What payment methods are available?</h3>

To make deposits or withdrawals on the platform, you can use bank transfers, debit or credit cards, Bizum, Apple Pay, PayPal, Paysafecard, Aircash Pay, and vouchers. Some do not accept withdrawals and are only available for making deposits.

Final conclusion

Julia Moreno

Having reviewed Bwin, I can assure you that it is a completely trustworthy site with its positive and negative sides. In any case, it is important for any user who wants to create an account and use the platform’s features to know in detail how the tools and titles it offers work, thus avoiding the feeling of being scammed. Each bonus and promotion has specific conditions to receive money and withdraw it, limited to one player to avoid any type of scamming.

If you have any problems with Bwin games not working or delayed withdrawals, it is important to gather as much information about the errors as possible and contact customer service to describe the problem in detail. This should always be the first step. If you do not receive a solution, you can file a complaint by recording any conversation, especially if there was scamming on the part of the support team.

Julia Moreno, online casino and betting expert.

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